FAQ
FAQ
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Q What does lnaopu stand for?
A lnaopu is our branding name.Backed with over 15years' experience,we have developed to be a manufacturer and supplier in outdoor floor industry.
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Q What type of customers do you want to cooperation with?
A Distributors and dealers or vendors,either is ok.Even you are a house onwer,go ahead and buy our decking floor.
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Q What is your minimum order quantity of the products?
A The MOQ is 1000 pieces or 100 square meters. Before you place the order,inquiry us the products in stock or not.
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Q What is your payment term?
A 30% deposit in advance, 70% before shipping. We will show you photos and packages before you pay the balance.
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Q What kind of packaging options do you offer?
A Products are usually packed and placed on pallets for shipping.Of course you can specify the packaging as you need.
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Q How can I get the after service?
A Our products support 2 years warranty(15 years product life), You can make a call / email / Whatsapp / Wechat to us for the solutions.
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Q When the products can expect deliver?
A The delivery date is 10 working days after receiving the deposit regularly.
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Q Can I get a sample?
A Sure,tell us your choice and address,pay the freight.We can also send the samples together when the goods shipping.
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Q Can you manufacture products according to sample?
A Yes,we can produce by your sample or technical drawing. We can also help to develop new die, texture and color.
